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Opulent Essences

Returns

We take great pride in our products, as well as our customer services. We want you to be pleased with our products you have purchased. If for some reason you are not happy with our products and wish to exchange or require a refund, please follow instructions below.

How do I return or exchange my products?

Our products have a 14 day returns policy, If your not satisfied with your products please follow instructions below.

  • Please contact us via our contact form explaining why you wish to return your product.
  • It must be in original packaging and seal unbroken, also unused.
  • Refunds will be processed via Paypal.
  • Please ensure your items are in protected packaging for safe keeping, we cannot accept any responsibility for broken products.
  • Exchanges are handled just the same as returns
  • Shipping fees will be deducted and are not refundable on returns and exchanges.
  • Customers are responsible for postage fee when returning products.
  • No refunds on Whoopsies.
  • No exchanges on Whoopsies.